SGI Rackable C2112-4G3 Guía de usuario Pagina 67
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Chapter 6
6. Basic Troubleshooting and Chassis Service
Use the procedures in the first half of this chapter to troubleshoot your system. If you have
followed all of the procedures below and still need assistance, check with your authorized support
organization.
The subsections in the second half of this chapter starting with “Chassis Service Information” on
page 45 are intended to guide you through basic component remove and replace procedures.
Basic Troubleshooting Procedures
Use the information in the following subsections to remedy basic problems you might encounter
when working with the Rackable C2112-4G3 server.
If the System Does Not Power Up
If the system serverboards will not power up when the front power buttons are pushed, use the
following checklist to identify common sources for the problem:
• Make sure that both ends of each system power cable are firmly connected to the power
supply and the corresponding power source(s) or power distribution unit (PDU).
• Check that the LED on each power supply is properly lit. The power supply has one status
LED located on the left side of the front of the power supply. The status LED has three states
as follows:
– Dark or off - indicates no AC power present
– Yellow - AC power is present, the server is not turned on (no DC power)
– Green - AC power is present and the server is turned on (DC power present)
• Make sure that the serverboard “drawers” are all firmly seated in the chassis.
- Rackable 1
- C2112-4G3 1
- System User’s Guide 1
- Record of Revision 3
- About This Guide 5
- Related Publications 7
- Conventions 8
- Product Support 8
- Reader Comments 9
- Contents 11
- 007-5759-001 xiii 13
- 007-5759-001 xv 15
- 007-5759-001 xvii 17
- 007-5759-001 xix 19
- 007-5759-001 xxi 21
- 007-5759-001 xxiii 23
- 1. Introduction 25
- 2 007-5759-001 26
- 1: Introduction 26
- Server Board Features 27
- PCI Expansion Slots 28
- Onboard Controllers/Ports 28
- Onboard Graphics Controller 28
- Optional InfiniBand Connector 28
- Other Features 28
- Server Chassis Features 29
- DDR2 SDRAM 30
- Cooling System 31
- 2. Server Installation 33
- Warnings and Precautions 34
- Rack Mounting Considerations 35
- Circuit Overloading 36
- Reliable Ground 36
- Outer Rack Rails 37
- Install the Inner Rails 38
- Install the Server in a Rack 39
- Check the Node Board Setup 40
- Check the CPUs (processors) 41
- Check the System Memory 41
- Install Expansion PCIe Cards 42
- Check the Drive Bay Setup 42
- 3. System Interface 43
- Control Panel LEDs 44
- Drive Carrier LEDs 45
- 22 007-5759-001 46
- 3: System Interface 46
- 4. System Safety 47
- Serverboard Battery 48
- Optional CD/DVD-ROM Laser 48
- General Safety Precautions 49
- ESD Precautions 49
- 26 007-5759-001 50
- 4: System Safety 50
- Handling the Node Board 51
- Unpacking 52
- Connecting the Control Panel 52
- Serverboard I/O Ports 53
- Serverboard Details 54
- Serverboard Health Monitoring 55
- ACPI Features 55
- Mellonox 56
- Connect-X 56
- Installing Memory 57
- Memory DIMM Layout 58
- 007-5759-001 35 59
- SLOT1:PCI-E 2.0 x16 60
- InfiniBand 60
- 007-5759-001 39 63
- Drive location 0 64
- Drive location 1 64
- Drive location 2 64
- Drive Configurations 65
- PCIe Expansion Cards 66
- 007-5759-001 43 67
- Memory Errors 68
- Chassis Service Information 69
- Control Panel 70
- System Fans 70
- 007-5759-001 47 71
- System Fan Failure 72
- Replacing System Fans 72
- 007-5759-001 49 73
- Accessing the Drive Bays 74
- Disk Drive Installation 74
- 007-5759-001 51 75
- Hard Drive Backplane 76
- Power Supply 77
- Power Supply Failure 77
- Installing a New Power Supply 78
- PCIe Card Installation Steps 79
- 56 007-5759-001 80
- Starting BIOS Setup Utility 81
- Starting the Setup Utility 82
- Main Menu 83
- Advanced Setup Configurations 84
- 007-5759-001 61 85
- 62 007-5759-001 86
- Memory Configuration 87
- ECC Configuration 88
- IDE Configuration 89
- SATA IDE Combined Mode 90
- PATA Channel Configuration 90
- LBA/Large Mode 90
- Block (Multi-Sector Transfer) 90
- PIO Mode 90
- PCI/PNP Settings Menu 91
- 68 007-5759-001 92
- SuperIO Device Configuration 93
- Remote Access Configuration 94
- Hardware Health Configuration 95
- ACPI Configuration 95
- 72 007-5759-001 96
- Event Log Configuration 97
- Security Menu 98
- Boot Menu 98
- Exit Menu 99
- Load Optimal Defaults 100
- Load Fail-Safe Defaults 100
- A. BIOS Error Codes 101
- Operating Environment 103
- Regulatory Compliance 103
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